frequently asked questions
General Questions
Where can I buy your product?
You can find our products at lk-Testco, NAC Semi, KAGA FEI Visit our Contact page for distributor info.
Where do I find out the lead time for a product?
In addition to our distribution network you can contact us here.
Where can I find your Terms & Conditions?
You can download our terms and conditions here.
Is your company really over 500 years old and named after a German princess?
Yes! We like to think of ourselves as a 500 year old start-up. Our company began smelting copper in 1482 and was re-named for Princess Isabella Charlotte of Nassau-Dillenburg in 1734.
Quality and Certifications
Where can I find REACH, RoHS, Prop 65 information?
Visit our Resource Center and search for the documents you need.
Where do I find Certifications?
Visit our Resource Center and search for the documents you need.
Where can I find a Certificate of Conformance?
These are included with each packing slip.
Where are your parts manufactured, what is the Country of Origin (CoO)?
All manufacturing is done at our Headquarters in Dillenburg, Germany
Do you have an accredited laboratory?
Yes
Are you ITAF certified?
Yes
Do you have parts that are certified for Aerospace?
Yes, for select product lines visit our aerospace page.
What is the shelf life of your product?
When stored in a quality controlled facility and in sealed packaging, our products have an indefinite shelf life.
Product Information
Where do I find MOQ, Tape and Reel info, available resistance values and tolerances?
This can be found on our datasheets. A link to each datasheet is included on each product page.
How do you decipher your date code?
Download our data code here.
Where do I find about Derating information and Pulse Energy Curve?
This can be found on our datasheets. A link to each datasheet is included on each product page.
Where do I find MSL (Moisture Sensitivity Level) information?
Please Contact Us.
Are your products ESD (electro-static discharge) sensitive?
No